Alchemy shipment, broken

[Bobbybrown]

So, its been 2 resets today, and i placed the Order over 8 RL hours ago, and it still says there is not enough materials. I would not mind except that the alchemy shipment one is 400 groats and i have been checking back, there might be a broken flag or something as it hasnt forgotten my order. It just wont fill my order.