EFUPW Forums

Main Forums => General Discussion => Topic started by: goate on May 16, 2017, 12:21:11 AM

Title: ATTENTION: Server Migration Tomorrow
Post by: goate on May 16, 2017, 12:21:11 AM
Greetings; In an effort to rectify a hole I have inadvertently burned into Howlando's pocketbook I am tentatively planning on migrating the EFU NWN server to a new host tomorrow at 7:00 AM EST (12:00 PM GMT). You will be unable to connect to EFU at this time, though the forums will stay up. I'm estimating the migration will take an hour.

I have a concern or two about the new location of the server. If you begin to have issues after the migration, please put them in this thread so that I can either troubleshoot them or take them into consideration in case another server migration is warranted. There will be a period after the server migration during which your NWN clients will continue to try to connect to the old NWN server (because the old DNS record will still exist and/or be cached). I will be bouncing your connections off the old server to make this as seamless as possible. If you have connection issues and/or lag, you might try to direct connect with the IP address of the new server, 23.254.204.130:5121.

Sanctuary bot will also be down during the migration.

Cheers,
Gracken
The sexier snoteye


================================================

The server has been moved again. Post connection or technical-related issues in this thread.

I will be bouncing your connections off the old server to make this as seamless as possible. If you have connection issues and/or lag, you might try to direct connect with the IP address of the new server, 74.91.123.154:5121.

Cheers,
Gracken
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Post by: Howlando on May 16, 2017, 12:25:33 AM
Since there might be some confusion, I'll mention here -

Gracken is being amazingly helpful with our server admin needs but isn't a DM. He doesn't have access to things other than helping administrate the actual server hardware itself and helping keep it happy.

Feel free to contact him with connection issues or other technical matters but in all other matters he is 100% a regular player.
 
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Post by: goate on May 16, 2017, 01:18:24 PM
The server has been migrated.  Please heed the original post and post connection-related issues and technical matters that may be related below.
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Post by: Mountains of Hope on May 16, 2017, 02:30:37 PM
(https://i.gyazo.com/6df71afbd77675073dcb2d2b7cfb4dc7.png)

European timezone seems to be having some issues for all players. 16/05/2017 15:30 GMT

EDIT: Connection to direct IP rather than bounce has helped some players and not others.
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Post by: Charnelist on May 16, 2017, 04:10:43 PM
FWIW, not all of us in the above screenie are europe-based. I'm one of them and I'm in EST, East Coast USA
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Post by: [Naga] on May 16, 2017, 04:23:12 PM
Experiencing a lot of nasty lag since the server switch
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Post by: goate on May 16, 2017, 04:42:25 PM
Thanks for the feedback on lag.  We're trying to troubleshoot, and also looking at alternatives.
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Post by: Vlaid on May 17, 2017, 07:35:49 AM
Yup getting pretty regular small spots of lag but they are always present. Not unbearable but definitely impactful at times.

Seems like the lag is MUCH worse later in the US timezone than afternoons/evenings.
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Post by: VanillaPudding on May 17, 2017, 07:37:18 AM
It's quite bad to be honest.

I'm near Denver and it is way worse than it was on the east coast server which is odd.

Edit: To be more detailed - I'm seeing 28% packet loss to this new host which effectively makes it unplayable sadly. When there is no loss I see a rather nice 50ms ping.
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Post by: MessengerGirl on May 17, 2017, 08:46:08 AM
U.S. West Coast here, seeing packet loss also.  Massive.  But the ping is about half what it used to be.
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Post by: goate on May 17, 2017, 02:50:34 PM
Another server has been prepared at a different host (east coast).  I'm planning to re-migrate there sometime over the next 48 hours (right now is 2017-05-17, ~10:00 AM EST, 3:00 PM GMT).   I will ask a DM to make a broadcast when I am ready to do so.  Thanks for your patience!

-gracken
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Post by: DarkeFunguS on May 17, 2017, 03:12:36 PM
Thanks for all your work Graken!
Im sure it will end up being better for all of us.
Feed back:
Location: Middle East
Ping around 200-250 [No need to panic, I usually have higher ping then U.S 100-200 ping]
Lag spikes quit often, 2-10 sec lag.

DarkeFunguS
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Post by: Haer Dalis 83 on May 17, 2017, 04:44:17 PM
I'm joining the chorus to say how grateful I am for the work you are doing!
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Post by: Voss on May 17, 2017, 05:21:51 PM
I'm playing from the Netherlands and I've experienced much more frequent lag since the change.
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Post by: Good Meat on May 17, 2017, 06:48:58 PM
I lag a lot, consistenly, on the server, it's not my own connection. Definitely needs a change, you should complain to the host.
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Post by: goate on May 17, 2017, 07:33:25 PM
QuoteI lag a lot, consistently, on the server, it's not my own connection. Definitely needs a change, you should complain to the host.

Already have, they're working on it, but we're not waiting around on them to fix it.
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Post by: goate on May 18, 2017, 02:42:46 AM
= The server was migrated again on 2017-05-17 at 21:30 PM EST (2:30 AM GMT) =

Please post possibly related issues below.
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Post by: Paha on May 18, 2017, 03:17:17 AM
Having ran a connection test period, it is at the least half of the old latency that I get (when we measure from europe) compared to previous migration, and it is stable without any losses so far in around 10 minute run. Seems better for sure.
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Post by: Vlaid on May 18, 2017, 07:43:23 AM
Seems much better. Very few if any noticeable lag issues.
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Post by: MessengerGirl on May 18, 2017, 10:37:59 AM
Much better here as well.  I have noticed occasional lag spikes but I got those on the old server, too.
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Post by: goate on May 20, 2017, 03:17:18 AM
There have been two crashes since the move to the current server (about one every 24 hours or so).   I'll be trying a couple things to mitigate in the next 48 hours.
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Post by: goate on May 26, 2017, 09:14:48 PM
Despite several attempts at mitigation, the server crashes are still happening.  I'll get back to crunching on them after the weekend.
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Post by: Random_White_Guy on May 31, 2017, 10:44:40 AM
from like 1 AM to 5:44 AM CST (GMT -5) the server was crashing every 15-40 minutes regardless of the PCs online. An hour later it seemed to get worse as it dropped 6-10 minutes uptime then reset.
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Post by: goate on May 31, 2017, 01:54:51 PM
Thanks;  Ironically this was likely caused by something I put in to try to stop the crashes.  That particular addition was removed at 8:50 AM CST today (1:50 PM GMT).
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Post by: Spiffy Has on June 02, 2017, 12:27:46 PM
Every single time I take a quest, the server goes down. 8:27 AM EST on June 2nd 2017.
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Post by: goate on June 02, 2017, 01:11:46 PM
Due to an oversight on my part the change that caused the constant reboots got re-applied.  It's persistently gone now.