June 2 2011 Performance Issues

[Howlando]

The server has been prone to occasional heavy lag spikes today. This is apparently due to a DOS attack being performed on some other customer of our hosting service whose router we share. The hosting company has resolved the DOS issue but apparently is having issues stabilizing the router.

Sorry for the inconvenience. Hopefully the lag and disconnects will go away soon.

[Howlando]

SoftLayer Engineers along with Cisco TAC have identified a software bug on FCR01.WDC01 which is causing forwarding issues for public connectivity. Engineers will be performing an EMERGENCY code change on Jun 2nd, 2011 at 10:00 PM EDT to resolve this issue. The expected downtime is 20 minutes with the maintenance window being scheduled for up to 4 hours.

Start Time: 10:00pm EDT (6/2/2011)
End Time: 02:00am EDT (6/3/2011)
Expected Duration: 20 minutes

So the server will be down for a while in two hours, hopefully everything will be back to normal after that.